Privacy Policy

Last updated: May 2026  ·  Effective date: May 1, 2026

RealtorFinder, LLC ("RealtorFinder," "we," "our," or "us") operates the RealtorFinder.net platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

1. Information We Collect

Account Information: When you register, we collect your name, email address, ZIP code, user type (seller, realtor, or buyer), and optionally your company name and phone number. Realtors may also provide their license number, brokerage affiliation, years of experience, service areas, and a professional bio.

Listing and Property Data: Sellers provide property address, price, description, bedrooms/bathrooms, square footage, and photos. This information is used to create your listing and may be displayed publicly on the Platform.

Payment Information: We use Stripe to process subscription payments. We do not store your full credit card number on our servers. Stripe's privacy policy governs the handling of your payment information.

Communications: We store messages you send through the Platform, proposals submitted, and reviews you post.

Usage and Analytics Data: We automatically collect information about how you use the Platform, including pages visited, features used, time spent, device information, browser type, and IP address. This is collected through our analytics tools (Google Analytics and Microsoft Clarity).

Cookies and Tracking Technologies: We use cookies and similar technologies. See our Cookie Policy for full details.

2. How We Use Your Information

We use collected information to:

• Create and manage your account
• Operate the marketplace and connect sellers with realtors
• Send transactional emails (listing confirmations, proposal notifications, account updates)
• Send platform-related communications and, with consent, marketing emails
• Process subscription payments through Stripe
• Improve the Platform through analytics and A/B testing
• Verify realtor license credentials
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations
• Respond to customer support requests

3. How We Share Your Information

We do not sell your personal information. We share information in the following limited circumstances:

• Between Platform users: Seller contact information is shared with realtors whose proposals are accepted. Realtor profile information (name, photo, credentials) is publicly visible on the Platform.
• Service providers: We share data with trusted service providers who help us operate the Platform (SendGrid for email, Stripe for payments, Cloudinary for image storage).
• Analytics providers: We share anonymized usage data with Google Analytics and Microsoft Clarity to understand Platform usage.
• Legal requirements: We may disclose information when required by law or to protect our rights, users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

4. Third-Party Services

5. Cookies

We use cookies to maintain your session, remember preferences (such as A/B test variant), and collect analytics data. See our Cookie Policy for a complete description of the cookies we use and your options for managing them.

6. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. After account deletion:

• Most personal data is deleted within 30 days
• Aggregated, anonymized analytics data may be retained indefinitely
• Transaction records may be retained for up to 7 years for legal and tax compliance
• Backup copies may persist for up to 90 days

To request deletion of your account, contact us at privacy@realtorfinder.net.

7. Security

We implement industry-standard security measures including password hashing (bcrypt), HTTPS encryption for all data in transit, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR / CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Request your data in a machine-readable format
• Objection: Object to processing of your data for certain purposes
• Opt-out of sale: We do not sell personal data. California residents may still submit opt-out requests per CCPA.

To exercise any of these rights, email privacy@realtorfinder.net. We will respond within 30 days.

9. Children's Privacy

The Platform is not directed at children under 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, by sending an email notification. Your continued use of the Platform after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions or requests, contact us at:

• Email: privacy@realtorfinder.net
• Website: realtorfinder.net/contact